Part-Time Customer Care Specialist

Domino's; Utica (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Utica, Michigan is hiring a friendly Customer Service Representative to join our team. You will respond to inquiries, assist with orders and account management, and help ensure a high-quality customer experience at our store on Hall Rd.

The role requires excellent communication, problem-solving, and the ability to multitask in a fast-paced setting. Prior experience is helpful, and flexibility to work weekends/holidays is needed.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalation complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Communication

Problem-solving

Multitasking

Empathy

High school diploma

Shift flexibility

Education

High school diploma or equivalent

Job description

Domino's in Utica, Michigan is hiring a friendly Customer Service Representative to join our team. You will respond to inquiries, assist with orders and account management, and help ensure a high-quality customer experience at our store on Hall Rd.

The role requires excellent communication, problem-solving, and the ability to multitask in a fast-paced setting. Prior experience is helpful, and flexibility to work weekends/holidays is needed.