Customer Experience Specialist

Domino's; Shelby Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in Shelby Township, Michigan, is seeking a friendly Customer Service Representative. This role involves providing exceptional service, responding to customer inquiries, assisting with orders, and resolving issues. Key qualifications include excellent communication skills, problem-solving abilities, and a high school diploma. Candidates must be flexible with shifts, including weekends. Join a team focused on delivering quality support while maintaining a positive work environment.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong problem-solving abilities with attention to detail are required.
• Must be able to multitask and prioritize in a fast-paced environment.
• A patient and empathetic approach to customer interactions is necessary.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information and order processing.
• Identify and escalate complex issues to appropriate departments.
• Maintain accurate records of customer interactions.
• Collaborate with team members for a high-quality customer experience.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Multitasking

Patient and empathetic

Education

High school diploma or equivalent

Job description

Domino's in Shelby Township, Michigan, is seeking a friendly Customer Service Representative. This role involves providing exceptional service, responding to customer inquiries, assisting with orders, and resolving issues. Key qualifications include excellent communication skills, problem-solving abilities, and a high school diploma. Candidates must be flexible with shifts, including weekends. Join a team focused on delivering quality support while maintaining a positive work environment.