Part-Time In-Store Customer Support Specialist

Domino's; Flint (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Flint, Michigan is seeking a friendly Customer Service Representative to join our team. You will respond to customer inquiries, process orders, and support the store's daily operations with empathy and efficiency.

Responsibilities include handling inquiries via phone, email, and chat, maintaining records, and collaborating with teammates to ensure a positive experience for every guest. Flexibility to work weekends and holidays is required.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal and written communication

Problem-solving

Multitasking

Empathy in service

Attention to detail

Customer-focused attitude

Education

High School diploma or equivalent

Job description

Domino's in Flint, Michigan is seeking a friendly Customer Service Representative to join our team. You will respond to customer inquiries, process orders, and support the store's daily operations with empathy and efficiency.

Responsibilities include handling inquiries via phone, email, and chat, maintaining records, and collaborating with teammates to ensure a positive experience for every guest. Flexibility to work weekends and holidays is required.