Part-Time Store Support Specialist

Domino's; Oxford Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Oxford, Michigan is seeking a friendly Customer Service Representative to join our team. You will respond to inquiries via phone, email, and chat; assist with product information, order processing, and account management; collaborate with teammates to ensure high-quality experiences for every guest.

Applicants should have strong communication, problem-solving, and multitasking abilities, a high school diploma, and flexibility to work varied shifts, including weekends and holidays, in

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and elevate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Flexibility

Education

High school diploma or equivalent

Tools

Computers

Job description

Domino's in Oxford, Michigan is seeking a friendly Customer Service Representative to join our team. You will respond to inquiries via phone, email, and chat; assist with product information, order processing, and account management; collaborate with teammates to ensure high-quality experiences for every guest.

Applicants should have strong communication, problem-solving, and multitasking abilities, a high school diploma, and flexibility to work varied shifts, including weekends and holidays, in