Customer Support Specialist - Fast-Paced, Bilingual

Copart Catastrophe Response Fleet, LLC; Chicago (IL); Sur place; USD 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

401k with company match

ESPP

EAP

Vacation & Sick pay

Paid Holidays

Life and AD&D Insurance

Discounts

Résumé du poste

Copart, Inc. is seeking a Customer Service Representative to deliver exceptional service to internal and external customers. The CSR will assist in obtaining vehicle releases from body shops and other locations, with potential expansion to chat and email support.

Qualifications include a High School diploma and strong communication skills. The role emphasizes accuracy, multi-tasking in a fast-paced setting, and professional presentation, with competitive hourly pay and standard benefits.

Qualifications

• One year of office support experience in a customer service role preferred.
• High School diploma required.
• Excellent customer service, written and verbal skills.
• Proficient with office equipment and MS Office.
• Typing speed 45 WPM.
• Ability to multi-task in a fast-paced environment.
• Professional appearance and strong problem-solving skills.

Responsabilités

• Obtain release of vehicles located at body shops, residences, or other locations.
• Provide exceptional customer service to internal and external Copart customers.
• Answer and place calls; support chat and email channels as needed.
• Meet performance metrics focused on knowledge, professionalism, and timely follow-ups.

Connaissances

Customer service

Written & verbal communication

Typing 45 WPM

Multi-tasking

Attention to detail

Proficient with MS Suite

Professional appearance

Bilingual (a plus)

Formation

High School diploma

Outils

MS Suite

Description du poste

Copart, Inc. is seeking a Customer Service Representative to deliver exceptional service to internal and external customers. The CSR will assist in obtaining vehicle releases from body shops and other locations, with potential expansion to chat and email support.

Qualifications include a High School diploma and strong communication skills. The role emphasizes accuracy, multi-tasking in a fast-paced setting, and professional presentation, with competitive hourly pay and standard benefits.