Customer Support Specialist

Divine Taxa; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A customer service-focused company in Miami seeks a motivated Customer Service Assistant to provide exceptional support. The role involves interacting with customers via phone, email, and chat, processing orders, and maintaining customer records. Candidates should have strong communication skills and a high school diploma. This position offers an opportunity to contribute ideas to enhance customer experience in a collaborative environment.

Qualifications

• Excellent verbal and written communication skills.
• Exceptional problem-solving abilities.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Provide prompt and courteous customer support across channels.
• Assist customers with order placements and modifications.
• Maintain accurate customer records and document interactions.
• Collect and document customer feedback for improvements.
• Collaborate with various departments for seamless communication.

Skills

Communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Job description

A customer service-focused company in Miami seeks a motivated Customer Service Assistant to provide exceptional support. The role involves interacting with customers via phone, email, and chat, processing orders, and maintaining customer records. Candidates should have strong communication skills and a high school diploma. This position offers an opportunity to contribute ideas to enhance customer experience in a collaborative environment.