Customer Support Specialist

Energy Partners LLC; Birmingham (AL); Hybrid; USD 38,000 - 63,000; Full time

Job summary

Energy Partners LLC is hiring a Customer Support Specialist in Birmingham, AL. The role focuses on CSAT reporting and helping drive growth through targeted engagement with Birmingham markets, while collaborating with marketing and product teams.

The position offers a remote-friendly, hybrid work environment with a focus on coaching, benefits, and flexible hours that align with Alabama life. We invite proactive professionals ready to make an impact to apply.

Qualifications

• The candidate demonstrates clear and concise written communication.
• Excellent verbal communication under scrutiny and in collaboration.
• Works well with others, lifts up teammates, and shares credit.
• Shows pattern recognition across multiple sales/marketing engagements.
• Comfortable with internship arrangements and the rhythms of a purpose-driven workplace.

Responsibilities

• Build the Birmingham reference network that closes deals for you.
• Nurture slow sales marketing leads until timing flips in our favor.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Seed Birmingham social channels with content that earns replies.
• Trade weekly notes with product on what Birmingham buyers keep requesting.

Skills

Written communication

Verbal communication

Team collaboration

Pattern recognition

Job description

Pipeline doesn't build itself, which is exactly why Energy Partners LLC is hiring a Customer Support Specialist who treats CSAT Reporting like a competitive sport. Count it up: 1 years, $38,000 - $63,000, a sales marketing charter, and the kind of Energy Partners LLC growth that compounds.

Key Responsibilities

• Build the Birmingham reference network that closes deals for you
• Nurture the slow sales marketing leads until timing flips in our favor
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Seed Birmingham social channels with content that earns replies
• Trade weekly notes with product on what Birmingham buyers keep requesting

What You'll Bring

• The discipline to finish the boring 20% that makes the rest matter
• A team player who lifts up colleagues and shares credit
• Pattern recognition earned across many sales marketing engagements
• Sharp written and verbal communication, tested under scrutiny
• Comfort with internship arrangements and the rhythms of a purpose-soaked workplace

Energy Partners LLC doesn't chase headlines; it just keeps building the remote-friendly sales marketing backbone that Birmingham, AL runs on. We keep ego out of code review and let the Phone Etiquette argument win on its merits.

Our Energy Partners LLC offer is built to keep you: $38,000 - $63,000, coaching, benefits, and hours that flex around the AL life you want.

Active as of this moment, the Birmingham, AL role accepts resumes daily.

We welcome applications from driven professionals ready to make an impact.