Customer Support Representative

OLSA Resources, Inc.; Overland Park (KS); On-site; USD 13,638 - 19,424; Full time

Job summary

A leading distribution company in Overland Park, Kansas, is seeking qualified individuals for a customer support role in a call center environment. Responsibilities include filing supply requests, processing complaints, and preparing monthly reports. Candidates should have 3-5 years of customer service experience and excellent computer proficiency. This is a 3-month contract position with potential for full-time hire. A training seminar will precede the regular work schedule.

Qualifications

• 3-5 years of Customer Service experience is required.
• Must have excellent computer proficiency.
• Previous call center experience is a plus.

Responsibilities

• File supply requests for customers and centers.
• Process complaints and prepare monthly reports.
• Respond to and follow up on customer requests.

Skills

Customer Service experience

Computer proficiency

Call center experience

Job description

World's leading distribution company is searching for qualified individuals to provide customer support in a call center environment.

Job Description

These candidates will be responsible for filing supply requests for customers and centers, processing complaints and preparing monthly reports.
Additional duties may include developing an action plan for customers, responding to and following up on customer requests, as well as various administrative dutes such as filing, faxng, processing forms, auditing documents, etc.

If selected, candidates will attend a training seminar from 8:00AM - 4:30 PM (Monday through Friday) for about a month then will proceed to a work schedule of 10:30AM - 7:00 PM (Monday through Friday)

**This is a 3 month contract position with possibility of full-time hire***

PLEASE APPLY WITH RESUME ATTACHED.

Qualifications

3-5 years of Customer Service experience is required. Must have excellent computer proficiency. Previous call center experience is a plus.

Additional Information

3+ month contract

Starting at $12.00/hour DOE

Monday through Friday, full-time

Job Location