Customer Support Representative

Personnel Resources, Inc.; Dothan (AL); On-site; USD 24,796 - 28,929; Full time

Job summary

Personnel Resources, Inc. is seeking a detail-oriented Customer Service Support Representative to join our team in Alabama. The ideal candidate will be professional, calm under pressure, and able to multi-task in a fast-paced environment.

Responsibilities include responding to customer inquiries, managing bookings, resolving issues, coordinating with dispatch, and sharing feedback to improve customer experience. Schedule: 4PM-12:30AM, Monday-Friday. Pay: $18/hour.

Qualifications

• High school diploma or equivalent with strong communication skills.
• Ability to multitask in a fast-paced environment
• Basic computer proficiency and problem-solving ability
• Professional, detail-oriented, and calm under pressure
• Strong time management and teamwork skills

Responsibilities

• Respond to customer inquiries and provide accurate service information
• Manage bookings, scheduling, and service modifications
• Resolve customer issues efficiently while maintaining professionalism
• Coordinate with dispatch and track service delays
• Maintain record and share feedback to improve customer experience

Education

High school diploma

Job description

We are seeking a detail-oriented Customer Service Support Representative to join our team! The ideal candidate will be professional, calm under pressure, and able to multi-task in a fast-paced environment!

Requirements:

• High school diploma or equivalent with strong communication skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency and problem-solving ability
• Professional, detail-oriented, and calm under pressure
• Strong time management and teamwork skills

Job Duties:

• Respond to customer inquiries and provide accurate service information
• Manage bookings, scheduling, and service modifications
• Resolve customer issues efficiently while maintaining professionalism
• Coordinate with dispatch and track service delays
• Maintain record and share feedback to improve customer experience

Schedule: 4PM-12:30AM, Monday-Friday

Pay: $18/hour

Personnel Resources is an Equal Opportunity Employer. #CL