Customer Service Representative

Agupdate; New York, Northern (NY, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) plan with employer match

Paid time off

Professional development opportunities

Job summary

Agupdate is seeking a highly organized and personable administrative professional to support daily operations and deliver exceptional customer service. You will manage calls, maintain records, and assist with scheduling and correspondence to keep the office running smoothly.

This role offers remote work with flexible hours, a strong focus on organization, communication, and teamwork. Prior experience is preferred, and the position includes standard benefits and opportunities for professional

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Strong organizational abilities.
• Previous experience in a similar role preferred.

Responsibilities

• Handle inbound and outbound calls promptly and efficiently.
• Maintain and update records accurately.
• Assist in administrative tasks including scheduling and correspondence.
• Provide outstanding customer service and support.
• Collaborate with team members to enhance office efficiency.

Skills

Verbal and written communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

We are seeking a highly organized and personable individual to join our team. The ideal candidate will play a pivotal role in ensuring smooth operations through proficient administration and exceptional customer service.

Responsibilities

• Handle inbound and outbound calls promptly and efficiently
• Maintain and update records accurately
• Assist in administrative tasks including scheduling and correspondence
• Provide outstanding customer service and support
• Collaborate with team members to enhance office efficiency

Qualifications

• High school diploma or equivalent
• Previous experience in a similar role preferred
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Excellent organizational skills

Required Certifications

None

Company Benefits

• Health, Dental, and Vision Insurance
• 401(k) plan with employer match
• Paid time off
• Professional development opportunities

Equal Employment Opportunity (EEO) employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time, Part-time, Contract, Internship, Temporal (Optional)

Salary: $25.00 - $30.00 per hour (Pay level dependent on candidate's relevant experience/training and work performance.)

Expected hours: 20-40 hours per week (Monday to Friday)

Job location: Remote