Customer Service Representative

Post Inc.; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for growth and advancement

Job summary

A dynamic tech company located in San Diego is seeking a Customer Service Representative to provide excellent service to clients. The ideal candidate will have strong communication skills, the ability to multitask, and proficiency in Microsoft Office. This role involves responding to inquiries, resolving issues, and maintaining customer records. Competitive salaries and opportunities for growth are offered.

Qualifications

• Strong written and verbal communication skills are necessary.
• Previous customer service experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and satisfactory manner.
• Process orders and returns.
• Maintain accurate and up-to-date customer records.
• Meet or exceed performance targets for customer satisfaction.

Skills

Strong communication skills

Ability to multitask

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Overview

We are seeking a friendly, organized, and professional Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients by answering questions, addressing concerns, and troubleshooting issues.

Requirements

• High school diploma or equivalent
• Strong communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office and basic computer skills
• Previous customer service experience is a plus, but not required

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and satisfactory manner
• Process orders and returns
• Maintain accurate and up-to-date customer records
• Meet or exceed performance targets for customer satisfaction and efficiency

We offer competitive salaries and benefits, as well as opportunities for growth and advancement within the company. If you are a customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.