Customer Support Pro - Uncapped Pay & Benefits

Southernairbr; Baton Rouge (LA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Uncapped Pay Potential

Medical Insurance

Dental and Vision Insurance

Disability Insurance

Matching 401(k)

Paid Time Off (PTO)

Ongoing training & development

Job summary

Southern Air of Baton Rouge is seeking a dedicated Customer Support team member to manage client interactions, assist with scheduling, and ensure customer satisfaction. This full-time role involves handling inquiries, building relationships, and maintaining records for a smooth operation.

The ideal candidate will have 1-5 years of experience in customer service and effective communication skills. We offer uncapped pay potential, comprehensive benefits, and a supportive work environment.

Qualifications

• 1-5 years of call center or customer support experience preferred.
• Valid driver’s license with clean motor vehicle record is required.

Responsibilities

• Manage incoming calls from customers.
• Schedule and manage customer estimates.
• Identify and assess customers’ needs for full satisfaction.
• Manage customer and technician schedules.
• Renew and manage maintenance agreements.

Skills

Call center experience

Customer support experience

Experience with MS Office products

Experience with Service Titan

Job description

Southern Air of Baton Rouge is seeking a dedicated Customer Support team member to manage client interactions, assist with scheduling, and ensure customer satisfaction. This full-time role involves handling inquiries, building relationships, and maintaining records for a smooth operation.

The ideal candidate will have 1-5 years of experience in customer service and effective communication skills. We offer uncapped pay potential, comprehensive benefits, and a supportive work environment.