Customer Support & Order Specialist (Inbound Sales)

Graybar Electric Company; Jacksonville (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Prescription drug plan

Life Insurance

401(k) with company match

Paid vacation

Job summary

Graybar Electric Company is seeking a Customer Service Representative in Jacksonville, FL to act as a key contact for customers, process orders and respond to inquiries with professionalism. You will handle inbound and outbound calls, assist with product selection, pricing, order maintenance and credit/claims while supporting a high standard of service and teamwork in a fast-paced environment.

This full-time role offers a daytime schedule, competitive hourly pay starting at $21, comprehensive

Qualifications

• High School education required. Associate or Bachelor’s degree preferred.
• Strong communication skills essential for customer interactions.
• Experience in customer service or retail sales is advantageous.

Responsibilities

• Handle inbound and outbound customer calls and written correspondence professionally.
• Enter orders and process pricing, expediting, billing, and order maintenance.
• Assist customers with product selection and application; support credit and claims as needed.

Skills

Strong communication

Customer service experience

Tact and professionalism

Retail/counter sales experience

Education

High school diploma

Associate or Bachelor’s degree preferred

Job description

Graybar Electric Company is seeking a Customer Service Representative in Jacksonville, FL to act as a key contact for customers, process orders and respond to inquiries with professionalism. You will handle inbound and outbound calls, assist with product selection, pricing, order maintenance and credit/claims while supporting a high standard of service and teamwork in a fast-paced environment.

This full-time role offers a daytime schedule, competitive hourly pay starting at $21, comprehensive