Customer Support & Order Specialist

AirClean Systems; Brecksville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

AirClean Systems is looking for a Customer Service Representative in Brecksville, Ohio. This role involves processing customer orders, providing information about products, and handling customer complaints. Ideal candidates should possess a high school diploma, customer service experience, and strong communication skills. Proficiency in a Microsoft environment is important, with a preference for experience in Microsoft Dynamics. This is a full-time, non-exempt position that demands attention to detail and a customer-focused approach.

Qualifications

• Customer service experience is required.
• Experience with computers in a business environment.
• Ability to analyze information and solve practical problems.

Responsibilities

• Process orders and handle customer complaints.
• Provide information based on customer inquiries via email and phone.
• Manage incoming calls and direct them appropriately.

Skills

Effective communication

Strong phone handling skills

Multi-tasking

Detail-oriented

Customer-focused behavior

Organizational skills

Education

High school diploma

Tools

Microsoft Dynamics

Microsoft Office Suite

Job description

AirClean Systems is looking for a Customer Service Representative in Brecksville, Ohio. This role involves processing customer orders, providing information about products, and handling customer complaints. Ideal candidates should possess a high school diploma, customer service experience, and strong communication skills. Proficiency in a Microsoft environment is important, with a preference for experience in Microsoft Dynamics. This is a full-time, non-exempt position that demands attention to detail and a customer-focused approach.