Customer Service & Order Entry Specialist

The Reynolds and Reynolds Company; Celina (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Onsite medical center

Company-sponsored events

Job summary

A leading automotive services provider is seeking a Customer Service Representative in Celina, OH. Responsibilities include entering orders, maintaining customer files, and resolving billing issues. Ideal candidates should have an Associate’s degree or experience in customer service, be detail-oriented, and possess data entry skills. The role offers comprehensive benefits including medical, dental, vision, and a 401(k) match.

Responsibilities

• Enter orders via an order entry program.
• Maintain inventory program and dealership profile accounts.
• Establish professional relationships with customers and prospects.
• Generate reports for sales representatives.
• Resolve product shipping and billing problems.
• Maintain complete customer files.

Skills

Detail oriented

Outgoing personality

PC knowledge

Data entry experience

Education

Associate’s degree or equivalent customer service experience

Job description

A leading automotive services provider is seeking a Customer Service Representative in Celina, OH. Responsibilities include entering orders, maintaining customer files, and resolving billing issues. Ideal candidates should have an Associate’s degree or experience in customer service, be detail-oriented, and possess data entry skills. The role offers comprehensive benefits including medical, dental, vision, and a 401(k) match.