Customer Service & Finance Operations Specialist

Lumitex; Brecksville (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Professional development opportunities

Job summary

A leader in medical technologies in Brecksville, Ohio is seeking a detail-oriented Customer Service & Accounting Support Specialist to manage order entry and customer service. You will facilitate smooth operations, engage with customers on invoicing, and ensure compliance with protocols. The ideal candidate holds a degree in business and has 2-3 years in sales administration, highlighting organizational and communication skills. This position offers competitive salary and benefits.

Qualifications

• 2–3 years of experience in a sales administration or related role.
• Proficient in Microsoft Office and ERP systems.
• Strong written and verbal communication skills.

Responsibilities

• Act as primary contact for customers in order entry and service.
• Manage the full order process for accuracy and compliance.
• Engage with customers regarding payment and resolve discrepancies.

Skills

Organizational skills

Attention to detail

Communication skills

Education

Bachelor’s degree in business administration, Sales, Marketing

Tools

Microsoft Office Suite

Lumitec ERP (Macola)

HubSpot (CRM)

Job description

A leader in medical technologies in Brecksville, Ohio is seeking a detail-oriented Customer Service & Accounting Support Specialist to manage order entry and customer service. You will facilitate smooth operations, engage with customers on invoicing, and ensure compliance with protocols. The ideal candidate holds a degree in business and has 2-3 years in sales administration, highlighting organizational and communication skills. This position offers competitive salary and benefits.