Cashier & Customer Experience Specialist

True North; Brecksville (OH); On-site; USD 28,000 - 35,000; Part time

Job summary

A convenience store chain in Brecksville, Ohio is seeking a Customer Service Representative (CSR) to deliver exceptional customer service while supporting sales growth and operational efficiency. The ideal candidate will promote customer loyalty, accurately process transactions, and maintain store cleanliness. This role requires effective communication skills, flexibility in schedule including evenings and holidays, and the ability to handle light physical tasks. Candidates with prior customer service experience are preferred, but no experience is required.

Qualifications

• Ability to communicate courteously with customers.
• Must be able to work evenings, weekends, and holidays.
• Must be 18 years old to sell alcohol in Ohio.

Responsibilities

• Provide courteous service to customers.
• Process transactions accurately using the POS system.
• Maintain cleanliness in store and outside areas.
• Assist management by reporting customer feedback.

Skills

Basic reading, writing and math skills

Ability to operate point of sale equipment

Ability to follow safety standards

Ability to work flexible hours

Education

No experience required

Prior customer service experience preferred

Job description

A convenience store chain in Brecksville, Ohio is seeking a Customer Service Representative (CSR) to deliver exceptional customer service while supporting sales growth and operational efficiency. The ideal candidate will promote customer loyalty, accurately process transactions, and maintain store cleanliness. This role requires effective communication skills, flexibility in schedule including evenings and holidays, and the ability to handle light physical tasks. Candidates with prior customer service experience are preferred, but no experience is required.