Customer Support & Data Insights Specialist

Cintas Corporation; Fort Myers (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

PTO & holidays

Career development

Job summary

Cintas Corporation in Fort Myers, FL is seeking a Customer Support Specialist to identify and drive the execution of customer requirements while supporting the sales and account management teams.

The role emphasizes data analysis, auditing, and clear communication to ensure accountability, execution, and ongoing customer satisfaction, with opportunities to improve processes and contribute to revenue growth.

Qualifications

• Minimum high school diploma; Bachelor’s degree or business discipline preferred.
• 1+ years’ office experience or relevant administrative work.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet.
• Valid driver’s license and ability to travel up to 10%.

Responsibilities

• Identify and drive execution of customer requirements and critical projects.
• Conduct thorough data analysis and audits to support decisions.
• Communicate effectively with internal/external stakeholders to ensure accountability and customer satisfaction.
• Lead or assist in cross‑functional projects to improve processes and efficiency.

Skills

Office experience

MS Office

Travel up to 10%

Driver's license

Education

Bachelor's degree preferred

High School Diploma/GED

Tools

MS Access

Contact management system

Job description

Cintas Corporation in Fort Myers, FL is seeking a Customer Support Specialist to identify and drive the execution of customer requirements while supporting the sales and account management teams.

The role emphasizes data analysis, auditing, and clear communication to ensure accountability, execution, and ongoing customer satisfaction, with opportunities to improve processes and contribute to revenue growth.