Fire Systems Customer Experience Coordinator

Cintas; Fort Myers (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Disability, Life and AD&D Insurance

Job summary

Cintas Corporation is hiring a Customer Experience Coordinator in Fort Myers, FL. You will deliver outstanding customer service to internal partners and customers, schedule service visits, assist with account reconciliation, and prepare reports and invoices.

The role involves coordinating fire suppression-related services, securing permits, and ordering materials for projects, while acting as the main scheduling contact and providing clear communication.

Qualifications

• High School Diploma/GED
• Excellent phone demeanor and experience with customer service; experience must include answering phones and transferring calls

Responsibilities

• Answer customer calls and assist with customer needs
• Schedule service for customers and dispatch technicians
• Prepare reports and invoices; assist in account reconciliation
• Secure permits and handle ordering for projects
• Provide information to customers and internal teams; de-escalate issues

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Cintas Corporation is hiring a Customer Experience Coordinator in Fort Myers, FL. You will deliver outstanding customer service to internal partners and customers, schedule service visits, assist with account reconciliation, and prepare reports and invoices.

The role involves coordinating fire suppression-related services, securing permits, and ordering materials for projects, while acting as the main scheduling contact and providing clear communication.