Customer Service & Accounts Support Specialist

Cintas; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with Company Match/Profit Share

Paid Time Off

Job summary

Cintas is seeking a Customer Service Representative in Dayton, Ohio to support internal partners and external customers. Responsibilities include handling calls, resolving issues, data entry, and processing new accounts and orders.

The role emphasizes outbound and follow-up calls, with a focus on accuracy in reports and invoices, along with cross-functional collaboration in a busy environment.

Qualifications

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry; assist in account reconciliation; prepare reports and invoices.
• Process new accounts and orders; make outbound customer calls to obtain information and/or provide follow up to resolve issues.

Skills

Customer service experience

Inbound and outbound calls

Education

High School Diploma/GED; Bachelor's Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cintas is seeking a Customer Service Representative in Dayton, Ohio to support internal partners and external customers. Responsibilities include handling calls, resolving issues, data entry, and processing new accounts and orders.

The role emphasizes outbound and follow-up calls, with a focus on accuracy in reports and invoices, along with cross-functional collaboration in a busy environment.