Customer Service Specialist - Data Entry & B2B Support

Cintas Corporation; Dayton (OH); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Career development

Job summary

Cintas Corporation in Dayton, OH is seeking a Customer Service Representative to support internal partners and external customers through various activities. You will handle calls, data entry, account reconciliation, and processing new accounts and orders, with outbound follow-ups to resolve issues.

The role emphasizes accuracy, timely communication, and collaboration with other teams to ensure customer satisfaction.

Qualifications

• 1+ years of customer service experience required.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide prompt resolution.
• Data entry and account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information and follow up to resolve issues.
• Assist with miscellaneous projects as needed.

Skills

Customer service

Data entry

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Cintas Corporation in Dayton, OH is seeking a Customer Service Representative to support internal partners and external customers through various activities. You will handle calls, data entry, account reconciliation, and processing new accounts and orders, with outbound follow-ups to resolve issues.

The role emphasizes accuracy, timely communication, and collaboration with other teams to ensure customer satisfaction.