Customer Service Specialist – Data & Account Support

Cintas; Morrisville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match

Job summary

Cintas is seeking a Customer Service Representative in Morrisville, NC to assist internal partners and external customers with inquiries, issue resolution, data entry and order processing. The role involves outbound calls for information gathering and follow-up to resolve issues.

Responsibilities include preparing reports and invoices, processing new accounts, and supporting in accounts reconciliation. A strong emphasis on accuracy and customer satisfaction is required.

Qualifications

• Minimum 1 year customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation assistance.
• Prepare reports and invoices.
• Process new accounts and orders.
• Occasional miscellaneous projects; outbound calls for information or follow-up.

Skills

1 year customer service

Microsoft Office

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Cintas is seeking a Customer Service Representative in Morrisville, NC to assist internal partners and external customers with inquiries, issue resolution, data entry and order processing. The role involves outbound calls for information gathering and follow-up to resolve issues.

Responsibilities include preparing reports and invoices, processing new accounts, and supporting in accounts reconciliation. A strong emphasis on accuracy and customer satisfaction is required.