Customer Success Specialist

Egreenservices; Pittsburgh (Allegheny County); Hybrid; USD 63,000 - 94,000; Full time

Benefits offered by this job

Mentorship

Career ladder

Flexible remote days

Benefits package

Job summary

Blackstone is seeking a mid-level Customer Success Specialist to own revenue targets and collaborate across teams in Pittsburgh, PA. The role blends sales marketing with customer empathy, offering a $63,000 - $94,000 tiered quota and a clear mentorship path.

You will run trade shows, build landing pages, and translate relationship dashboards into actionable sales stories. Flexible remote days are available as part of a supportive benefits package.

Qualifications

• Customer-focused outlook with strong interpersonal skills.
• Written communication clear enough to survive a forwarded email chain.
• Solid Five9 grounding, plus Customer Feedback Analysis you can pick up on the fly.
• Pattern recognition earned across many sales marketing engagements.
• The patience to mentor without taking over the keyboard.

Responsibilities

• Run point on trade shows and pop-ups throughout PA.
• Sell the quietly-ambitious roadmap, not just today's feature set.
• Carry a $63,000 - $94,000-tier quota and the playbook to hit it.
• Wire Empathy and Five9 together so marketing hands sales clean leads.
• Build landing pages that turn Pittsburgh curiosity into demo bookings.
• Translate Relationship Building dashboards into stories the sales floor actually uses.

Skills

Customer focus

Interpersonal skills

Written communication

Five9 experience

Customer feedback analysis

Pattern recognition

Mentoring

Tools

Five9

Job description

Revenue targets at Blackstone are public, ambitious, and yours to own the moment you take this mid-level Customer Success Specialist role. Bring 3 years of sales marketing experience to a $63,000 - $94,000 role built around ownership, teamwork, and growth.

Key Responsibilities

• Run point on trade shows and pop-ups throughout PA
• Sell the quietly-ambitious roadmap, not just today's feature set
• Carry a $63,000 - $94,000-tier quota and the playbook to hit it
• Wire Empathy and Five9 together so marketing hands sales clean leads
• Build landing pages that turn Pittsburgh curiosity into demo bookings
• Translate Relationship Building dashboards into stories the sales floor actually uses

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Written communication clear enough to survive a forwarded email chain
• Solid Five9 grounding, plus Customer Feedback Analysis you can pick up on the fly
• Pattern recognition earned across many sales marketing engagements
• The patience to mentor without taking over the keyboard

Blackstone turned a frustration with sales marketing into a safety-first business that now serves customers far beyond PA. Our PA crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.

The $63,000 - $94,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible remote days you can plan around.

Confirmed active this hour for the Pittsburgh, PA crew, no waiting list.