Customer Support Specialist

Energy Innovation Corp; Peoria (AZ); On-site; USD 62,000 - 92,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

Blackstone in Peoria, AZ is seeking a mid-level Customer Support Specialist to uncover growth gaps and drive revenue. The role offers a salary range of $62,000 to $92,000 and a path that grows with you, leveraging Salesforce Service Cloud, cross-selling, and three years of experience.

Key responsibilities include pulling the quality-focused case study to close stalled deals, guiding partners through co-marketing, and strengthening customer retention with proven demand-generation experience.

Qualifications

• Demonstrated wins in sales marketing work near Peoria, AZ
• Solid understanding of sales marketing best practices and industry standards
• Strong time-management skills and a bias toward action
• A writer's ear for tone in high-stakes emails
• Working understanding of problem solving and cross-functional collaboration

Responsibilities

• Pull the quality-focused case study that closes a stalled Peoria deal
• Walk AZ partners through co-marketing they'll say yes to
• Strong command of Customer Retention, with 4 of demand-generation experience
• Analyze campaign metrics and optimize spend against revenue targets
• Set the weekly cadence that keeps Blackstone reps accountable
• Use Genesys Cloud and Attention Management tools to automate and scale outbound efforts

Skills

Sales marketing

Cross-functional collaboration

Time management

Written communication

Problem solving

Cross-selling

Tools

Salesforce Service Cloud

Genesys Cloud

Job description

Growth lives in the gaps competitors ignore, and Blackstone's Customer Support Specialist role exists to find them across Peoria, AZ. The mid-level Customer Support Specialist role rewards range — Salesforce Service Cloud, Cross-selling, 3 years — with $62,000 - $92,000 and a seat that grows beyond it.

Key Responsibilities

• Pull the quality-focused case study that closes a stalled Peoria deal
• Walk AZ partners through co-marketing they'll say yes to
• Strong command of Customer Retention, with 4 of demand-generation experience
• Analyze campaign metrics and optimize spend against revenue targets
• Set the weekly cadence that keeps Blackstone reps accountable
• Use Genesys Cloud and Attention Management tools to automate and scale outbound efforts

What You'll Bring

• Demonstrated wins in sales marketing work somewhere near Peoria, AZ
• Solid understanding of sales marketing best practices and industry standards
• Strong time-management skills and a bias toward action
• A writer's ear for tone in a high-stakes email
• Working understanding of both Problem Solving and Cross-Functional Collaboration in real-world settings

People choose Blackstone because we pair relentlessly-kind technology with a team that genuinely cares, right here in Peoria. We hire for character and scrappy-but-steady thinking, then trust the rest to follow.

The bottom line: $62,000 - $92,000, mentorship, benefits, and flexibility, wrapped into a Customer Support Specialist role that grows as fast as you do.

This Customer Support Specialist posting is fresh, active, and open for business right now.