Customer Success & Sales Coordinator

CBBC OpCo, LLC; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401K savings plan

Paid holidays

Personal time off

Employee discounts

Job summary

Quirch Foods is looking for a customer service/account support professional to impact the end-to-end supply chain with customers in the U.S. This role focuses on improving service experience, data accuracy, and cross-functional coordination.

Ideal candidates have a HS diploma (Marketing-related degree a plus), strong MS Office skills, and solid communication abilities. Some travel is required, and bilingual English/Spanish is preferred.

Qualifications

• Proficient in customer service and interpersonal communication.
• Basic understanding of sales principles and customer service practices.
• Bilingual English/Spanish preferred.
• Able to travel 10–30%.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Improve customer service experience and engage customers to drive growth.
• Keep accurate records of customer interactions and actions.
• Coordinate travel, meetings, conferences, and events.
• Assist Account Executive with account management.
• Perform data entry for orders.
• Resolve promotional allowances, rebates, and pricing discrepancies.
• Communicate with customers directly when needed.
• Assist customers with orders, statuses, and issues.
• Collaborate with internal teams for order coordination and delivery.
• Provide data or reports to the sales team.

Skills

Customer service

Communication skills

Bilingual (English/Spanish)

Microsoft Office

Sales principles understanding

Travel readiness

Education

High School/GED

Bachelor’s in Marketing or related (plus)

Tools

Microsoft Office

Job description

Quirch Foods is looking for a customer service/account support professional to impact the end-to-end supply chain with customers in the U.S. This role focuses on improving service experience, data accuracy, and cross-functional coordination.

Ideal candidates have a HS diploma (Marketing-related degree a plus), strong MS Office skills, and solid communication abilities. Some travel is required, and bilingual English/Spanish is preferred.