CSR Sales Assistant: Bilingual Customer Support & Orders

Quirch Foods, LLC; Atlanta, Northern (GA, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Paid holidays

Personal time off

Job summary

Quirch Foods, LLC in Atlanta, GA is seeking a CSR Sales Assistant to support the sales team and enhance the customer experience across the supply chain. This full-time role involves data entry, order coordination, and direct customer contact to resolve pricing and promotional issues.

The ideal candidate will have a high school diploma, strong MS Office skills, excellent communication, and bilingual English/Spanish abilities.

Qualifications

• High School Diploma or GED required; college degree is a plus.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Understanding of sales principles and customer service practices.
• Strong written and verbal communication and interpersonal skills.
• Bilingual: English and Spanish preferred.
• Ability to travel 10–30%.

Responsibilities

• Improve customer service experience and support organic growth.
• Keep accurate records of customer actions and discussions.
• Assist Account Executive with account management.
• Enter data for orders completed or changed.
• Coordinate travel, meetings, conferences, and events.
• Collaborate with internal departments for order coordination and delivery.
• Provide data or reports to the sales team.

Skills

Microsoft Office

Sales principles

Customer service

Communication

Interpersonal skills

Bilingual: English/Spanish

Education

High School Diploma or GED

Bachelor’s degree in Marketing or related field (nice to have)

Tools

Microsoft Office Suite

Job description

Quirch Foods, LLC in Atlanta, GA is seeking a CSR Sales Assistant to support the sales team and enhance the customer experience across the supply chain. This full-time role involves data entry, order coordination, and direct customer contact to resolve pricing and promotional issues.

The ideal candidate will have a high school diploma, strong MS Office skills, excellent communication, and bilingual English/Spanish abilities.