Customer Success & Order Fulfillment Specialist

USA MOT Motion Industries, Inc.; Warwick (RI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick leave

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while supporting inventory and shipping needs.

Typically requires a high school diploma or GED with up to three years of related experience. Excellent communication and multitasking abilities are essential in this role.

Qualifications

• Typically requires a high school diploma or GED and 0–3 years of related experience.
• Strong communication and attention to detail required.
• Moderate computer skills, including email and business systems.

Responsibilities

• Responds to basic customer inquiries, provides quotes, and handles order entry.
• Places orders via telephone, fax, email, or walk-in.
• Influences gross profit by negotiating price within parameters.
• Builds customer relationships to drive repeat business.
• Determines cost effective shipping and supports order fulfillment.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

Business systems

Internet search

Email

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while supporting inventory and shipping needs.

Typically requires a high school diploma or GED with up to three years of related experience. Excellent communication and multitasking abilities are essential in this role.