Customer Success Manager | On-site in Rapid City + Growth

Property Meld; Rapid City (SD); Presencial; USD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Vision

Dental

Aflac

Life

HSA

PTO

Meld Cares

Employee Assistance Program

Gym membership discounts

Descripción de la vacante

Property Meld is seeking a Customer Success Manager to own a portfolio of client relationships in Rapid City, driving renewal readiness, protecting revenue, and seeking expansion by delivering value and strategic guidance.

You will partner with product and support teams, use data to anticipate risks, and advocate for customers to maximize platform impact. A fast-paced SaaS environment favors grit, humility, and a customer-focused mindset.

Formación

• Strong communication skills.
• Ability to build relationships, solve problems, and navigate challenging situations through a consultative sales approach.
• Excellent organizational skills and the ability to manage competing priorities.
• Comfort learning new technology, working with data, and adapting to new processes.
• A proactive, solutions-oriented approach and a strong sense of personal accountability.

Responsabilidades

• Own a portfolio of customer relationships, serving as a trusted partner and advocate throughout their journey with Property Meld.
• Help customers succeed, strengthen long-term relationships, and identify opportunities to deliver even greater value.
• Build relationships that last with customers by understanding their goals and challenges.
• Drive customer success by product adoption, strategic conversations, and ongoing support.
• Get ahead of problems by recognizing potential challenges early and taking action.
• Own the outcome with accountability for customer health, retention, and renewal readiness.

Conocimientos

Strong communication

Relationship building

Problem solving

Consultative sales approach

Organizational skills

Data literacy

Account ownership

Grit

Descripción del empleo

Property Meld is seeking a Customer Success Manager to own a portfolio of client relationships in Rapid City, driving renewal readiness, protecting revenue, and seeking expansion by delivering value and strategic guidance.

You will partner with product and support teams, use data to anticipate risks, and advocate for customers to maximize platform impact. A fast-paced SaaS environment favors grit, humility, and a customer-focused mindset.