Customer Success Manager: Growth, Sales & Flexible Hours

Energy Innovation Corp; Gulfport (MS); On-site; USD 82,000 - 129,000; Full time

Job summary

UnitedHealth Group in Gulfport, MS is seeking a Customer Success Manager to blend curiosity about why customers buy with the skill of guiding them to solutions. The role emphasizes trust, data-driven decision making, and delivering value from eight years of experience.

The position focuses on owning the post-sale lifecycle, collaborating across teams, and contributing to a high-growth, customer-centric environment with supportive career development and wellness perks.

Responsibilities

• Test messaging variations and iterate based on performance data
• Push Customer Satisfaction Surveys adoption so the MS team stops flying blind
• Own the full sales cycle from initial outreach to signed contract
• Mentor junior reps on outreach cadence and objection handling
• Convert webinar attendees into sales marketing demos within 48 hours

Job description

UnitedHealth Group in Gulfport, MS is seeking a Customer Success Manager to blend curiosity about why customers buy with the skill of guiding them to solutions. The role emphasizes trust, data-driven decision making, and delivering value from eight years of experience.

The position focuses on owning the post-sale lifecycle, collaborating across teams, and contributing to a high-growth, customer-centric environment with supportive career development and wellness perks.