Customer Success Manager

3M; Carlsbad (CA); Vor Ort; USD 117.000 - 181.000; Teilzeit

Benefits dieser Stelle

Growth plan

Mentor

Zusammenfassung

3M is seeking a Customer Success Manager in Carlsbad who combines curiosity about why people buy with practical sales and marketing know-how. You’ll own inbound funnels, protect key accounts, and ensure promises match delivery, all with a remote-friendly mindset but rooted in Carlsbad.

The role offers a salary range of $117,000 to $181,000, an internship-like schedule, mentoring, and growth opportunities designed for life beyond Carlsbad.

Qualifikationen

• 7+ years building expertise within the sales marketing space.
• Hands-on self-motivation and proven leadership.
• Carlsbad-grounding or ability to plant roots quickly.
• Ability to prioritize when everything is urgent.
• Comfort with client-facing communication.

Aufgaben

• Investigate inbound call funnels and fix drop-off points.
• Identify at-risk Carlsbad accounts and win them back.
• Align marketing promises with sales delivery.
• Develop a Carlsbad reference network to close deals.
• Represent the brand voice in calls and captions.
• Optimize ad creative to reduce cost-per-lead.

Kenntnisse

Self-Motivation

Managerial Mindset

Carlsbad Grounding

Sales Marketing Experience

Prioritization under Urgency

Jobbeschreibung

The Customer Success Manager role at 3M rewards curiosity about why people buy as much as skill at making them. Bring remote-native Complaint Handling and 7 years to Carlsbad, and the return is $117,000 - $181,000, an internship schedule, and influence that grows.

Key Responsibilities

• Dig into Inbound Call Handling funnels and fix the step where buyers vanish
• Spot which Carlsbad accounts are about to churn and win them back
• Close the gap between what marketing promises and sales delivers
• Build the Carlsbad reference network that closes deals for you
• Carry the brand voice into every cold call and every caption
• Tune the ad creative until the sales marketing cost-per-lead drops

What You'll Bring

• Hands-on Self-Motivation experience that survives a whiteboard interview
• Manager mastery of Self-Motivation, validated by people who'd hire you again
• A Carlsbad grounding, or the adaptability to plant roots quickly
• At least 7 years building expertise within the sales marketing space
• An instinct for prioritization when everything is labeled urgent

For sales marketing teams who've been burned before, 3M is the hands-on Carlsbad, CA partner that finally keeps its promises. Inclusion isn't a poster on the Carlsbad, CA wall; it's who gets pulled into the room and heard.

You will see $117,000 - $181,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Carlsbad office.

Just updated, just confirmed, just waiting on the right applicant.

We hire for hunger as much as resumes, so if that's you, the Customer Success Manager role is open.