Remote-First Customer Success Manager — Grow Impact & Influence

3M; Carlsbad (CA); On-site; USD 117,000 - 181,000; Part time

Benefits offered by this job

Growth plan

Mentor

Job summary

3M is seeking a Customer Success Manager in Carlsbad who combines curiosity about why people buy with practical sales and marketing know-how. You’ll own inbound funnels, protect key accounts, and ensure promises match delivery, all with a remote-friendly mindset but rooted in Carlsbad.

The role offers a salary range of $117,000 to $181,000, an internship-like schedule, mentoring, and growth opportunities designed for life beyond Carlsbad.

Qualifications

• 7+ years building expertise within the sales marketing space.
• Hands-on self-motivation and proven leadership.
• Carlsbad-grounding or ability to plant roots quickly.
• Ability to prioritize when everything is urgent.
• Comfort with client-facing communication.

Responsibilities

• Investigate inbound call funnels and fix drop-off points.
• Identify at-risk Carlsbad accounts and win them back.
• Align marketing promises with sales delivery.
• Develop a Carlsbad reference network to close deals.
• Represent the brand voice in calls and captions.
• Optimize ad creative to reduce cost-per-lead.

Skills

Self-Motivation

Managerial Mindset

Carlsbad Grounding

Sales Marketing Experience

Prioritization under Urgency

Job description

3M is seeking a Customer Success Manager in Carlsbad who combines curiosity about why people buy with practical sales and marketing know-how. You’ll own inbound funnels, protect key accounts, and ensure promises match delivery, all with a remote-friendly mindset but rooted in Carlsbad.

The role offers a salary range of $117,000 to $181,000, an internship-like schedule, mentoring, and growth opportunities designed for life beyond Carlsbad.