Customer Success Manager

Energy Innovation Corp; Greenville (SC); Hybrid; USD 81,000 - 117,000; Full time

Benefits offered by this job

Full benefits

Flexible hours

Job summary

ServiceNow in Greenville, SC is seeking a Customer Success Manager to drive revenue and customer outcomes in a hybrid work model. You will forecast demand, align marketing spend with sales goals, and own renewal timelines to protect the pipeline.

The role requires storytelling, data-driven decision making, and at least 8 years in sales/marketing. Expect mentorship, full benefits, and flexible hours in a fast-moving team.

Qualifications

• Storytelling instincts to turn data into decisions.
• Proven multitasking and judgment in dynamic environments.
• Strong communication and collaboration across teams.

Responsibilities

• Forecast demand and align marketing investment with sales objectives.
• Beat last quarter's salary target while maintaining pipeline integrity.
• Maintain renewals in Greenville by owning timelines.
• Conduct market research to identify trends shaping the sales/marketing space.
• Analyze campaign metrics and optimize spend against revenue targets.
• Represent the brand in cold outreach and content creation.
• Provide the team with a practical territory plan.

Skills

Storytelling instincts

Multitasking

Judgment under pressure

Education

8+ years in sales/marketing

Job description

Come grow your career and our numbers as a Customer Success Manager at one of Greenville's fastest-moving companies. At ServiceNow, a hybrid Customer Success Manager earns $81,000 - $117,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

• Forecast demand and align marketing investment with sales objectives
• Beat last quarter's $81,000 - $117,000 number without burning the pipeline
• Keep Greenville renewals from slipping by owning the timeline
• Conduct market research to uncover trends shaping the sales marketing space
• Analyze campaign metrics and optimize spend against revenue targets
• Carry the brand voice into every cold call and every caption
• Hand the Customer Success Manager crew a territory plan they can actually run

What You'll Bring

• Storytelling instincts that turn data into a decision
• At least 8 years building expertise within the sales marketing space
• Proven Multitasking judgment when the textbook answer doesn't fit
• The judgment to distinguish a fire drill from an actual fire

ServiceNow is Greenville, SC's answer to a sales marketing industry grown lazy, run by a mission-driven team that still cares about People Management. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

Open with $81,000 - $117,000, grow your Persuasion under a mentor, lean on full benefits, and flex your hours the way grown-ups should.

This Greenville, SC opening is current, active, and reviewing folks now.

Your HubSpot Service Hub story isn't finished, and the next chapter might be a Customer Success Manager role here.