Customer Success Specialist

Energy Innovation Corp; Seattle (WA); On-site; USD 90,000 - 124,000; Full time

Benefits offered by this job

Wellness budget

Retirement matching

Clear milestones for promotion

Job summary

Capital Partners in Seattle, WA seeks a Customer Success Specialist to build demand, nurture accounts, and close business that fuels growth. The role anchors in Seattle with internship-style cadence and hands-on sales marketing experience.

You will own outbound workflows, demonstrate products to metrics-driven buyers, and track pipeline with leadership weekly. A wellness budget and retirement matching accompany clear milestones for progression.

Qualifications

• Internship cadence suitable for a Seattle-based operation.
• Hands-on sales marketing experience with ability to handle follow-up questions.
• High-energy problem-solving with minimal guidance.
• Curiosity about why Capital Partners customers act as they do.
• Familiarity with Capital Partners-scale workflows or willingness to learn.

Responsibilities

• Hand the team a territory plan they can actually execute.
• Deliver persuasive product demos to metrics-driven buyers and stakeholders.
• Use First Call Resolution and Intercom to automate and scale outbound efforts.
• Convert webinar attendees into sales marketing demos within 48 hours.
• Stitch together a referral program Capital Partners customers want to share.
• Track pipeline performance and report results to leadership weekly.
• Grow Capital Partners' customer-obsessed footprint one earned introduction at a time.

Skills

Internship cadence awareness

Sales marketing experience

High-energy problem solving

Curiosity about customer behavior

Familiarity with Capital Partners-like

Tools

Intercom

Job description

Picture yourself as a Customer Success Specialist who builds demand, nurtures accounts, and closes business that fuels our growth. What you're really weighing is $90,000 - $124,000 against 4 years, with sales marketing ownership and Capital Partners growth tipping the scale.

Key Responsibilities

• Hand the Customer Success Specialist crew a territory plan they can actually run
• Deliver persuasive product demos to metrics-driven buyers and stakeholders
• Use First Call Resolution and Intercom tools to automate and scale outbound efforts
• Convert webinar attendees into sales marketing demos within 48 hours
• Stitch together a referral program Capital Partners customers want to share
• Track pipeline performance and report results to leadership each week
• Grow Capital Partners's customer-obsessed footprint one earned introduction at a time

What You'll Bring

• Comfort with the internship cadence of a Seattle-based operation
• Hands-on sales marketing experience that holds up to follow-up questions
• High-energy problem-solving that doesn't wait for permission
• Real curiosity about why Capital Partners customers do what they do
• Familiarity with Capital Partners-scale workflows, or the appetite to reach them

Anchored in Seattle, WA, Capital Partners designs the kind of design-led systems that sales marketing teams quietly depend on every single day. Nobody at Capital Partners will hover over your shoulder; we hand you the keys and trust you to drive.

We provide $90,000 - $124,000, a wellness budget, retirement matching, and clear milestones for moving up to the next mid-level.

The Seattle, WA office is bringing people on this season, and this is one of those roles.