Customer Support Specialist

Energy Innovation Corp; Asheville (NC); On-site; USD 83,000 - 122,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits package

Job summary

Content Creation Corp in Asheville, NC is seeking a Customer Support Specialist to own the customer journey from first touch to closed-won, shaping value with an ambitious growth plan. You will collaborate with a CMO, mentor the team, and drive partnerships through email, calls, and social selling.

The role demands 7+ years delivering outcomes, strong account management, and a sharp eye for tone in high-stakes emails. Competitive salary and benefits are offered.

Qualifications

• 7+ years owning outcomes, not just tasks.
• Hands-on proficiency with stress management and account management.
• 5+ years building expertise within the sales marketing space.
• A writer's ear for tone in high-stakes email.
• Demonstrated ability to manage competing priorities under tight deadlines.

Responsibilities

• Bridge Email Support reporting and the story your CMO needs to hear.
• Hunt for partnership angles no one in Asheville, NC has tried.
• Coach the Customer Support Specialist team off discounting and onto value selling.
• Carry the brand voice into every cold call and every caption.
• Prospect via cold calls, emails, and social selling to fill the internship pipeline.
• Own the funnel from first click to closed-won, top to bottom.

Skills

Stress management

Account management

Sales & marketing

Email writing

Time management

Job description

We want a Customer Support Specialist at Content Creation Corp who treats every NC objection as a clue, not a wall. Content Creation Corp frames it as a partnership — $83,000 - $122,000 for your 7 years, ownership of sales marketing work, and growth shared both ways.

Key Responsibilities

• Bridge Email Support reporting and the story your CMO needs to hear
• Hunt for partnership angles no one in Asheville, NC has tried
• Coach the Customer Support Specialist team off discounting and onto value selling
• Carry the brand voice into every cold call and every caption
• Prospect via cold calls, emails, and social selling to fill the internship pipeline
• Own the funnel from first click to closed-won, top to bottom

What You'll Bring

• 7+ years owning outcomes, not just completing tasks
• Hands-on proficiency with Stress Management, ideally paired with Account Management
• The self-awareness to know which problems are yours to solve
• At least 5 years building expertise within the sales marketing space
• A writer's ear for tone in a high-stakes email
• Demonstrated ability to manage competing priorities under tight deadlines
• 7+ years building trust the slow, unglamorous way

At Content Creation Corp, the unfussy Asheville crew believes sales marketing should feel boring and reliable, never thrilling and fragile. Our Asheville office prizes the quiet contributor who makes everyone around them measurably better.

We hand you $83,000 - $122,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Asheville the way you like.

Right now Content Creation Corp is mid-search, and the Customer Support Specialist chair is yours to claim.