Customer Success Manager

Energy Innovation Corp; North Las Vegas (NV); On-site; USD 93,000 - 141,000; Full time

Job summary

DE Shaw in North Las Vegas seeks a Customer Success Manager who owns deals end-to-end, from demo to signature, and drives demand creation. You will leverage CRM tools and craft the brand voice across calls and captions.

You'll collaborate with founders, trade mentorship and benefits for talent, and enjoy a flexibility policy in a fast-moving startup environment.

Location is North Las Vegas, NV, and compensation ranges from $93,000 to $141,000 per year.

Qualifications

• 8+ years in multitasking sales/customer success roles.
• Proven initiative and fast CRM learning ability.
• De-escalation skills with initiative on your roadmap.
• Active listening expertise demonstrated in fast-paced environments.

Responsibilities

• Carry the demo from screen-share to signature in one sitting.
• Maintain brand voice in every cold call and caption.
• Use Salesforce Service Cloud and Genesys Cloud to automate outbound efforts.
• Close the gap between marketing promises and sales delivery.
• Cultivate referral channels and strategic partnerships in North Las Vegas.
• Grow the high-growth footprint one earned introduction at a time.

Skills

Multitasking

Initiative

De-escalation

Active Listening

Close deals

Tools

Salesforce Service Cloud

Genesys Cloud

Job description

We measure success in DE Shaw's Customer Success Manager chair by deals signed and demand created, not slides polished. Few sales marketing roles let you own the whole thing end to end; this manager one in North Las Vegas does, and it pays $93,000 - $141,000.

Key Responsibilities

• Carry the demo from screen-share to signature in one sitting
• Carry the brand voice into every cold call and every caption
• Use Salesforce Service Cloud and Genesys Cloud tools to automate and scale outbound efforts
• Close the gap between what marketing promises and sales delivers
• Cultivate referral channels and strategic partnerships in North Las Vegas
• Grow DE Shaw's high-growth footprint one earned introduction at a time

What You'll Bring

• 8+ years of Multitasking reps, not just Multitasking exposure
• Real proficiency with Initiative, plus willingness to learn CRM Software fast
• Manager fluency in De-escalation, with Initiative on your roadmap
• Fluency in Active Listening earned the hard way, not just from a tutorial
• Track record that proves you can question-everything ship under deadline pressure

The fast-moving founders of DE Shaw built it in North Las Vegas to fix the exact sales marketing problems that drove them crazy elsewhere. We build psychological safety the boring way: by actually following through on what we say.

We trade fair $93,000 - $141,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

The freshness epoch just refreshed, marking this Customer Success Manager role live again.

Your CRM Software story isn't finished, and the next chapter might be a Customer Success Manager role here.