Customer Success Lead - Remote, Flexible PTO & Wellbeing

Unit4; United States; Remoto; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work opportunities

Flexible PTO

Global wellbeing days

Growth opportunities

Inclusive environment

Descrizione del lavoro

Unit4, a cloud company redefining ERP for mid-market, is seeking a customer success professional to act as the voice of the customer and champion their needs across teams. You will drive value realization, boost product adoption, and partner with customers to realize ROI.

You will proactively manage risk, support retention, and uncover expansion opportunities while promoting a trusted, inclusive, and autonomous working environment across our remote-first culture.

Mansioni

• Act as the voice of the customer and advocate for their needs internally.
• Drive customer value realization and increase product adoption through success planning.
• Manage risk and proactively support retention while identifying expansion opportunities.

Descrizione del lavoro

Unit4, a cloud company redefining ERP for mid-market, is seeking a customer success professional to act as the voice of the customer and champion their needs across teams. You will drive value realization, boost product adoption, and partner with customers to realize ROI.

You will proactively manage risk, support retention, and uncover expansion opportunities while promoting a trusted, inclusive, and autonomous working environment across our remote-first culture.