Customer Success Manager (Dutch speaking) (Fully Remote)

Unit4; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Remote work opportunities

Flexible PTO

Global wellbeing days

Growth opportunities

Inclusive environment

Job summary

Unit4, a cloud company redefining ERP for mid-market, is seeking a customer success professional to act as the voice of the customer and champion their needs across teams. You will drive value realization, boost product adoption, and partner with customers to realize ROI.

You will proactively manage risk, support retention, and uncover expansion opportunities while promoting a trusted, inclusive, and autonomous working environment across our remote-first culture.

Responsibilities

• Act as the voice of the customer and advocate for their needs internally.
• Drive customer value realization and increase product adoption through success planning.
• Manage risk and proactively support retention while identifying expansion opportunities.

Job description

• We are an agile, fast-growing cloud company with over 40 years of heritage.
• Our mission is to improve how people work by focusing on what truly matters.

Role Overview:

• Act as the voice of the customer and advocate for their needs internally.
• Drive customer value realization and increase product adoption through success planning.
• Manage risk and proactively support retention while identifying expansion opportunities.

What We Offer:

• A culture built on trust and accountability with autonomy to succeed.
• Flexible Leave Paid Time Off, remote working opportunities, and Global Wellbeing Days.
• Growth opportunities and a safe, inclusive working environment supported by Employee Resource Groups.

Unit4

Unit4 is a cloud company that redefines ERP for mid-market people-centric organizations. With over 40 years of heritage, it fosters a people-first culture focused on trust, empowerment, and collaboration.