Customer Success & Inside Sales Support Specialist

SPI - Specialty Products & Insulation; Tulsa (OK); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

AssuredExcellence® program

Job summary

SPI - Specialty Products & Insulation in Tulsa, OK is seeking a customer-focused associate to serve as the key contact for the branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery to ensure accurate order fulfillment.

The role requires 1-2 years in customer service, strong communication, math skills, and a personable, energetic attitude. Local travel is expected (<10%).

Qualifications

• 1-2 years of experience in a customer service role.
• Excellent communication skills, both verbal and written.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.

Responsibilities

• Maintain positive rapport with customers and provide world-class service.
• Support order fulfillment by processing dealer orders and reviewing system- generated acknowledgements.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery.

Skills

Customer service

Communication

Math skills

Team player

Driver's license

Job description

SPI - Specialty Products & Insulation in Tulsa, OK is seeking a customer-focused associate to serve as the key contact for the branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery to ensure accurate order fulfillment.

The role requires 1-2 years in customer service, strong communication, math skills, and a personable, energetic attitude. Local travel is expected (<10%).