Customer Success & Sales Specialist

TopBuild Corp.; Tulsa, Northern (OK, KY); Hybrid; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holidays & PTO

Job summary

QXO is seeking a Customer Service Sales Representative in Tulsa, OK to serve as the key customer contact for the branch, providing order support and product information, and collaborating with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.

You will need a positive, professional attitude, 1–2 years in customer service, basic math, and excellent written and verbal communication.

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1- 2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.
• If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Ability to maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem- solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

Skills

Customer service

Communication skills

Math calculations

Positive attitude

Driver's license

Job description

QXO is seeking a Customer Service Sales Representative in Tulsa, OK to serve as the key customer contact for the branch, providing order support and product information, and collaborating with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.

You will need a positive, professional attitude, 1–2 years in customer service, basic math, and excellent written and verbal communication.