Customer Service & Order Support Specialist

Specialty Products and Insulation; Tulsa (OK); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health, dental and vision

401(k) matching

Paid holiday and PTO

FSA

HSA with employer contribution

Life & disability insurance

Employee assistance program

Referral bonus

Military leave

Tuition reimbursement

Length of service award

Job summary

Specialty Products and Insulation (SPI) seeks a customer care professional to join our Tulsa branch, serving as the primary contact for order support and product information. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment.

We value a positive, professional attitude, strong communication, and the ability to perform basic math while handling multiple tasks.

Qualifications

• Minimum of 18 years of age.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Excellent verbal and written communication.

Responsibilities

• Serve as the primary customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales, Production, Inside Sales, Credit and Delivery to support order fulfillment.

Skills

Customer service

Communication

Math basics

Problem solving

Computer skills

Tools

CRM software

Job description

Specialty Products and Insulation (SPI) seeks a customer care professional to join our Tulsa branch, serving as the primary contact for order support and product information. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment.

We value a positive, professional attitude, strong communication, and the ability to perform basic math while handling multiple tasks.