Customer Success Engineer - Onboarding & Growth (Remote)

RevenueBase; Waltham (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Flexible working hours

Remote-friendly environment

Job summary

RevenueBase is looking for a founding Customer Success Manager to lead customer activations and health. You'll drive onboarding for new B2B data clients, ensuring they achieve successful outcomes with our data products. The ideal candidate has a technical background, understands B2B data dynamics, and thrives in early-stage environments. Competitive compensation, flexible hours, and a remote-friendly setup are offered.

Qualifications

• Experience in technical conversations, reading integration code, and API calls.
• Familiarity with firmographics, technographics, and data verification.
• Understanding of REST APIs and customer integration processes.

Responsibilities

• Own the customer activation process for new clients.
• Monitor customer health and identify expansion opportunities.
• Build and scale onboarding processes for new customers.
• Serve as the voice of the customer for product feedback.

Skills

Technical literacy

B2B data fluency

API mental model

Customer onboarding

Customer success experience

Job description

RevenueBase is looking for a founding Customer Success Manager to lead customer activations and health. You'll drive onboarding for new B2B data clients, ensuring they achieve successful outcomes with our data products. The ideal candidate has a technical background, understands B2B data dynamics, and thrives in early-stage environments. Competitive compensation, flexible hours, and a remote-friendly setup are offered.