Customer Success Advocate — Flexible Hours & Growth

Mr. Handyman LLC.; Loveland (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Team environment

Flexible hours

Paid holidays and vacation

Bonus opportunities

Recognition for performance

Job summary

Mr. Handyman LLC. in Loveland, CO is seeking a Customer Service Representative to deliver an outstanding customer experience and support our service team.

You’ll handle inbound and outbound communications, manage lead flow and scheduling for Service Professionals, and provide clear recommendations to customers.

This role requires strong organization, multi-tasking, professional phone skills, and proficiency with Office and Excel; prior office experience is preferred.

Qualifications

• Live within the Loveland area.
• 2+ years of experience in an office setting.
• Strong communication and problem solving.
• Professional phone skills.
• Ability to manage multiple tasks.

Responsibilities

• Lead management and scheduling: manage inbound/outbound communications and schedule Service Professionals.
• Provide recommendations and manage customer expectations throughout projects.
• Create life-long customers by delivering a best-in-class customer experience.

Skills

Customer service

Communication

Scheduling

Inside sales

Multi-tasking

Tools

Office suite

Excel

Job description

Mr. Handyman LLC. in Loveland, CO is seeking a Customer Service Representative to deliver an outstanding customer experience and support our service team.

You’ll handle inbound and outbound communications, manage lead flow and scheduling for Service Professionals, and provide clear recommendations to customers.

This role requires strong organization, multi-tasking, professional phone skills, and proficiency with Office and Excel; prior office experience is preferred.