Customer Experience Specialist — Flexible Hours

Mr. Handyman; Bradenton (FL); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Advancement opportunities

Flexible hours

Descripción de la vacante

Mr. Handyman is seeking an office professional to join a fast-paced team that values excellent customer service and reliable office support.

The role emphasizes coordinating with Service Professionals, managing customer communications, and upholding the company’s Done Right Promise in daily operations. Your duties include lead management, scheduling, guiding customers through projects, and delivering a best-in-class experience that earns repeat business.

Formación

• Be highly organized and detail oriented.
• Excellent customer communication and independent work skills.
• Deliver solutions.
• Be a self-starter.
• Have computer experience with Office and Excel (ServiceTitan knowledge is a plus).

Responsabilidades

• Lead management and Scheduling – inbound/outbound communications and scheduling for Service Professionals.
• Communicate with customers to guide projects and manage expectations.
• Deliver a great customer experience that aligns with the company process.

Conocimientos

Customer communication

Independent work

Self-starter

Office software

Herramientas

Office

Excel

ServiceTitan

Descripción del empleo

Mr. Handyman is seeking an office professional to join a fast-paced team that values excellent customer service and reliable office support.

The role emphasizes coordinating with Service Professionals, managing customer communications, and upholding the company’s Done Right Promise in daily operations. Your duties include lead management, scheduling, guiding customers through projects, and delivering a best-in-class experience that earns repeat business.