Customer Service & Dispatch Specialist (Flexible Hours)

Mr. Handyman of E. Nashville & Hendersonville; Loveland (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Advancement opportunities

Team environment

Paid holidays

Bonuses available

Flexible hours

Job summary

Mr. Handyman of E. Nashville & Hendersonville is seeking a Customer Service Representative to manage inbound/outbound communications and scheduling for service professionals in Loveland, Colorado.

This role emphasizes strong customer care, problem solving, and the ability to guide customers through project milestones. You will be part of a team delivering a best-in-class customer experience, with opportunities for advancement and flexible hours.

Qualifications

• Live within the area and have 2+ years of office experience.
• Strong communication and problem-solving skills are required.
• Ability to manage multiple tasks and schedules with attention to detail.

Responsibilities

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals.
• Making Recommendations and Managing Expectations with Customers – guide them through projects and assist with expectations.
• Create Life-Long Customers – deliver a great experience that wows every customer using the Mr. Handyman process.

Skills

Lead management

Scheduling

Customer communication

Managing expectations

Customer retention

Multi-tasking

Organization

Detail oriented

Inside sales

Self-starter

Office suite

Excel skills

Tools

Excel

Office software

Job description

Mr. Handyman of E. Nashville & Hendersonville is seeking a Customer Service Representative to manage inbound/outbound communications and scheduling for service professionals in Loveland, Colorado.

This role emphasizes strong customer care, problem solving, and the ability to guide customers through project milestones. You will be part of a team delivering a best-in-class customer experience, with opportunities for advancement and flexible hours.