Customer Experience & Scheduling Specialist (Flexible Hours)

Mr. Handyman; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Flexible hours

Job summary

Mr. Handyman in Florida is seeking a friendly and outgoing Office Professional for our fast-paced office. This role supports the Service team and ensures a smooth day-to-day flow in a growing franchise environment.

Responsibilities include lead management, scheduling, communicating with customers, and building life-long relationships by delivering a best-in-class customer experience. The role offers competitive pay, advancement opportunities, and flexible hours to accommodate life events.

Qualifications

• 2+ years of experience in an office setting.
• Excellent customer communication and organizational skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Lead management and scheduling for Service Professionals.
• Communicate with customers to guide projects and manage expectations.
• Deliver a great customer experience using the Mr. Handyman process.

Skills

Customer service

Scheduling

Communication

Self-starter

Tools

Office software

Excel

ServiceTitan

Job description

Mr. Handyman in Florida is seeking a friendly and outgoing Office Professional for our fast-paced office. This role supports the Service team and ensures a smooth day-to-day flow in a growing franchise environment.

Responsibilities include lead management, scheduling, communicating with customers, and building life-long relationships by delivering a best-in-class customer experience. The role offers competitive pay, advancement opportunities, and flexible hours to accommodate life events.