Customer Strategy Lead – Insights & Activation

Quality Talent Group; Bentonville (AR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Mental health care

Retirement program

Employee Assistance Program

Well-being reimbursement

Parental leave

Volunteer time off

Learning and development

Job summary

Quality Talent Group is seeking a data-driven Customer Insights professional in Bentonville, AR to lead customer strategy development and activation. The role requires experience with syndicated data sources, POS analytics, and translating data into clear business narratives.

You will partner with cross-functional teams to drive growth and forecast accuracy. The ideal candidate will have a Bachelor’s degree, 4+ years in consumer products analytics, and strong Excel/PowerPoint skills, with Power

Qualifications

• Bachelor’s degree is required.
• Four years of experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in consumer products.
• Strong ability to translate data into actionable customer strategies and narratives.
• Proficiency in Excel and PowerPoint; Power BI or Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance, and category fundamentals to inform customer plans.
• Serve as a strategic partner to Customer Development teams with clear sell-in stories and performance readouts.
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting.

Skills

Syndicated data analysis

POS analytics

Customer performance metrics

Excel

PowerPoint

Power BI

Tableau

Education

Bachelor’s degree

Tools

Circana/Nielsen

Job description

Quality Talent Group is seeking a data-driven Customer Insights professional in Bentonville, AR to lead customer strategy development and activation. The role requires experience with syndicated data sources, POS analytics, and translating data into clear business narratives.

You will partner with cross-functional teams to drive growth and forecast accuracy. The ideal candidate will have a Bachelor’s degree, 4+ years in consumer products analytics, and strong Excel/PowerPoint skills, with Power