Strategic Customer Insights Lead

Quality Talent Group; Centerton (AR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Employee Assistance Program

Well-being reimbursement

Adoption, fertility and surrogacy

Parental leave

Volunteer time

Learning and development opportunities

Job summary

Quality Talent Group seeks a data-driven Customer Insights Manager to translate syndicated data into actionable shopper strategies in the consumer products sector. You will synthesize Circana/Nielsen data, POS performance and category fundamentals to inform customer plans and growth opportunities.

Collaborating with Brand, Finance and Commercial teams, you’ll deliver compelling sell-in stories, performance readouts and distribution optimization recommendations across retailers.

Qualifications

• Bachelor's degree required.
• 4+ years in customer sales, category insights/management, analytics, or related field in consumer products.
• Strong experience with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics.
• Ability to translate data into clear, actionable customer strategies and narratives.
• Excel and PowerPoint at an intermediate-advanced level; Power BI or Tableau preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance and category fundamentals.
• Serve as a strategic partner to Customer Development teams with sell-in stories and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives (distribution gaps, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams for aligned execution.

Skills

Syndicated data analysis

Circana/Nielsen data

POS analytics

Customer performance metrics

Excel

PowerPoint

Power BI

Tableau

Education

Bachelor's degree

Tools

Power BI

Tableau

Job description

Quality Talent Group seeks a data-driven Customer Insights Manager to translate syndicated data into actionable shopper strategies in the consumer products sector. You will synthesize Circana/Nielsen data, POS performance and category fundamentals to inform customer plans and growth opportunities.

Collaborating with Brand, Finance and Commercial teams, you’ll deliver compelling sell-in stories, performance readouts and distribution optimization recommendations across retailers.