Customer Specialist in Training

CarMax; Pensacola (FL); Ibrido; USD 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid sick leave

Vacation time

Holiday pay

Descrizione del lavoro

CarMax in Pensacola is seeking a Customer Specialist in Training to deliver a first-class, customer-focused experience across sales, appraisals, and service. You will learn to guide customers through their journey, handle paperwork, and coordinate repair orders in a fast-paced environment.

This role emphasizes integrity, teamwork, and the ability to manage multiple tasks while meeting deadlines. A high school diploma and a valid driver's license are required; sales or retail experience is a

Competenze

• Excellent communication and relationship-building skills.
• Strong integrity and teamwork in fast-paced settings.
• Ability to multitask, stay detail-oriented, and meet deadlines.
• Physical ability to lift up to 25 lbs and read/transcribe data.
• Retail or customer service experience preferred.

Mansioni

• Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
• Conduct accurate vehicle condition assessments and document details for appraisals.
• Manage inventory processes including vehicle check-in, scanning, and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports and processing paperwork.
• Coordinate service appointments and review repair orders for accurate billing.

Conoscenze

Communication

Relationship building

Integrity & teamwork

Multitasking

Sales / customer service experience

Physical stamina

Formazione

High School Diploma or equivalent

Driver's license

Strumenti

MS Office

Descrizione del lavoro

CarMax in Pensacola is seeking a Customer Specialist in Training to deliver a first-class, customer-focused experience across sales, appraisals, and service. You will learn to guide customers through their journey, handle paperwork, and coordinate repair orders in a fast-paced environment.

This role emphasizes integrity, teamwork, and the ability to manage multiple tasks while meeting deadlines. A high school diploma and a valid driver's license are required; sales or retail experience is a