Customer Experience Specialist in Training

CarMax Business Services; Gulfport (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for advancement

Employee recognition programs

Job summary

CarMax Business Services is seeking a Customer Specialist in Training in Gulfport, Mississippi. You will provide exceptional customer service while assisting with vehicle sales, appraisals, and paperwork. This role emphasizes teamwork and integrity, aligning with CarMax's commitment to a transparent customer experience.

Strong communication skills and the ability to manage multiple tasks effectively are essential. A high school diploma is required, while sales experience is preferred. Join CarMax to be part of a company recognized as a great place to work.

Qualifications

• Demonstrated integrity, respect, and teamwork in a fast-paced environment.
• Skilled in balancing customer needs with business goals and following processes accurately.
• Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.

Responsibilities

• Deliver exceptional customer service by guiding customers through sales and financing.
• Conduct accurate vehicle condition assessments for appraisals.
• Manage inventory processes and perform cosmetic inspections.
• Handle administrative tasks and coordinate service appointments.

Skills

Strong communication skills

Customer relationship building

Integrity and teamwork

Task management

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is seeking a Customer Specialist in Training in Gulfport, Mississippi. You will provide exceptional customer service while assisting with vehicle sales, appraisals, and paperwork. This role emphasizes teamwork and integrity, aligning with CarMax's commitment to a transparent customer experience.

Strong communication skills and the ability to manage multiple tasks effectively are essential. A high school diploma is required, while sales experience is preferred. Join CarMax to be part of a company recognized as a great place to work.