Customer Experience Specialist – Auto Sales

CarMax Business Services; Pensacola Beach (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a Customer Specialist in Pensacola Beach, Florida. In this role, you'll guide customers through their car buying journey to ensure a positive experience, conducting vehicle assessments and administrative duties. Ideal candidates will have strong communication skills, attention to detail, and experience in sales or customer service. A high school diploma and capacity to handle a fast-paced retail environment are required. Join a company that values integrity and teamwork.

Qualifications

• Sales and customer service experience preferred.
• Valid Driver’s License required.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Provide exceptional customer service during the sales process.
• Conduct vehicle condition assessments for customer appraisals.
• Perform daily inventory scanning and reconciliation.
• Create service appointments and manage transaction paperwork.

Skills

Exceptional communication skills

Confidence in self and the product

Ability to build relationships

Integrity, respect, inclusion, fairness

Attention to detail

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Pensacola Beach, Florida. In this role, you'll guide customers through their car buying journey to ensure a positive experience, conducting vehicle assessments and administrative duties. Ideal candidates will have strong communication skills, attention to detail, and experience in sales or customer service. A high school diploma and capacity to handle a fast-paced retail environment are required. Join a company that values integrity and teamwork.